Reviews

These guys are great! Ron and Joey are very helpful and don’t sell you something you don’t need which is common in other Automotive Companies in Jax!

We have been to Maxi a few times so far and they are always professional and thorough. They answer all of our questions and are very knowledgeable. We have had a great experience with them.

Ronnie was veryhelpful , the service was good and the prices were reasonable.

Great place, great customer service. Would highly recommend!

I am so impressed with this business! It is not often that I leave a mechanic feeling they truly valued me as a customer and treated more than fairly! Words that come to mind with this business is HONESTY, FRIENDLY, POLITE, RESPECTFUL, VALUE, QUICK AND KNOWLEDGEABLE! While I was waiting I witnessed this over and over with the way other customers were being treated. I wish I could give them more stars!

I went to several shops to get my brakes checked, no luck, I am making this post to save others. I spoke to Joey on the phone and the first thing that stood out was that I was able to discuss my issue with my car with him. Unlike other places, I wasn't rushed off the phone. In this day of press 1 for this or 2 for that, I had a real conversation, it was a good experience to know that customer service mattered. My service was completed quickly, I received pictures, i was given options, and the price was fair. When I picked up my car, they discussed the reward program and actually thanked me for bringing my car there. Maxi's on Hodges is a great shop with good people. I will continue to service my car there.

We brought in our 2014 Mazda 6 sport to Maxi for a front suspension replacement late last fall. After the replacement, the suspension system would squeak over bumps/divots in the road. My husband wanted to give it time to wear in but it never resolved. So I brought it in to Maxi to look at their work. They did not charge me an inspection fee to inspect their work but they were so focused on everything else with the car and never fixed the front suspension squeak. I am so disappointed! They wrote up a report about fictional things wrong with the car. For example, they said my serpentine belt was fraying but my husband just replaced it 2 months prior. They also reported the inspection to CarFax without my permission with the false information included. Their pricing is much higher than other places and they are very focused on selling you maintenance on your car that you do not need.

Work was completed on time

This is my second time working with Max Auto repair. My first time at the Hodges location, but my previous visit was at their Atlantic Beach location. I must say, after experiencing two different locations, both of them provide thorough, caring, and exceptional service from beginning to end. I only came in for an oil and filter change, with a tire rotation that was complimentary (included in the service). What I love the most about this business is that they text you the invoice, the multi-point inspection with clear pictures, and provide you with a printout before it is time for you to check out. They go over everything with you verbally, and do not make you feel like a number nor a monetary transaction/ATM. They take their time because they care about their customers, their work, their business, and their positions. God bless you all, and thank you for a wonderful visit. Ron, and the other gentleman at the desk, who I forget his name off the top of my head were both so kind, and happy. They didn’t undermine me as a woman, but treated me like the Queen I am. Thank you both! I’ll be back for any future needs, and will be sure to recommend anyone to this establishment! 🙂