People no longer rely on the phone book or recommendations from a friend or family member to find a great repair shop for a car tune-up, other preventative maintenance, and car repairs. They look to the internet to locate a good repair shop. Part of their process is looking for reviews. However, the process doesn’t stop at reading reviews – that’s just the beginning of the process. At Maxi Auto Repair and Service Riverside in Jacksonville, FL, we explore the process of finding the best mechanic for your vehicle below.
Finding Reviews
When you search for a local auto repair shop, the first thing you’ll notice is that you get a long list. So, how do you narrow it down? Start by reading reviews. Create a short list of five or six auto repair shops that have good reviews. You can find reviews on Google and, if the shop has them posted, right on their website. We have our reviews posted on our website here.
Samples of our reviews include:
- Maxi Riverside fit a customer into the busy morning schedule when the customer’s engine splash shield detached. The customer was in and out in an hour.
- Reasonable and friendly.
- Top-notch place, transparent pricing, and excellent customer service.
- Helpful and responsive.
- Always have a great experience at Maxi. Ethical and trustworthy.
- Pleasant experience. Full inspection without pressure to fix anything other than the problem this customer came in for. Finished the same day.
- Professional. Knowledge is second to none, detailed follow-ups, and honest, transparent pricing.
What to Look for in the Best Auto Repair Shop
Once you have a short list based on reviews, you can look for the qualities that make a shop the best. You’ll find some of this information in reviews and some on the auto repair shop’s website.
Experience and Expertise
The auto technicians should have plenty of experience and expertise. They should know how to work on several makes and models and be comfortable with diagnostic equipment and the tools required to make repairs. The techs here at Maxi Auto Repair and Service Riverside have their ASE Certifications and many years of experience under their belts.
Transparent Pricing
You can often learn if a shop has transparent pricing by reading the reviews. The other way to find out is to call the shop for an estimate – ask them to give you a price “out the door,” which includes taxes and all fees the shop adds. Fees may include mandatory state or county fees such as environmental disposal fees or shop fees that most shops charge to cover the cost of topping off fluids and the cost of shop rags.
The other part of transparent pricing is the shop won’t surprise you with unnecessary services – it will tell you whether you need a repair now or later. The shop also doesn’t do work until it receives your permission.
At Maxi Auto Repair and Service Riverside in Jacksonville, FL, we always contact customers, even if the additional work isn’t located until the vehicle is torn down.
Quality Parts
Before you bring your vehicle into a shop, call and ask if they use quality parts. While a repair costs more if a shop uses OEM parts or branded aftermarket parts, the repair will last longer.
Warranty
Find out if the shop offers a warranty. Any shop that stands behind its work will warranty the work. At Maxi Auto Repair and Service Riverside, we offer a three-year, 36,000-mile warranty on repairs.
Efficiency and Timeliness
While some repairs might take more than a day, time is still of the essence. The best shops, like ours, diagnose your vehicle within 24 hours and call or text you to tell you the problem, the cost of the repair, and the estimated time of completion.
If the shop runs into issues during the repair, such as wrong parts sent (it happens!) or they run into a bolt that won’t come out or, worse – breaks off because it’s so rusted – it will call you and let you know there will be a delay and why.
Contact Maxi Auto and Service Repair Riverside For The Best Mechanics in Jacksonville
When you need an honest and reliable shop for vehicle maintenance, engine tune-up, and repairs, contact Maxi Auto and Service Riverside at (904) 358-9800 for an appointment. We are conveniently located at 591 Oak St., Jacksonville, FL 32204.
As you navigate through your vehicle’s needs, remember that Maxi Auto Repair and Service is here to make the process smooth and efficient for you. With our three convenient locations – Riverside in Jacksonville, FL, Beach Blvd Jacksonville, FL, and Hodges on Fario Road in Jacksonville, FL – we ensure accessibility and top-notch service, no matter where you are in the city. Our dedicated team at each location is ready to assist you, ensuring that your experience is seamless and your vehicle is well taken care of. So, whether it’s an oil change, tire maintenance, or any other service, don’t hesitate to stop by any of our Maxi locations – we’re here to serve you!
